Privacy Policy
Last Updated: January 2026
Helium.care ("we," "us," "our," or "Company") operates the helium.care website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletters, or account registration, including your name, email address, and phone number.
- Technical Information: We automatically collect your IP address, browser type, operating system, and device information when you access our website.
- Cookies: We use cookies and similar tracking technologies to monitor website activity and preferences.
- Usage Data: Information about how you interact with our content, including pages visited, time spent, and clicks made.
- Affiliate Tracking Data: Information related to affiliate links, referrals, and casino recommendations you engage with.
How We Use Information
We use collected information for the following purposes:
- Conducting website analytics and performance monitoring
- Tracking affiliate commissions and referral activity
- Improving website functionality, content, and user experience
- Sending newsletters, updates, and promotional information (with your consent)
- Responding to inquiries and customer service requests
- Detecting and preventing fraudulent activity
- Complying with legal and regulatory obligations
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for website functionality and security.
- Analytical Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Marketing Cookies: Track affiliate referrals and marketing campaign performance.
- Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings and opt-out of non-essential cookies at any time. Please note that disabling cookies may affect website functionality.
Third-Party Links
Our website contains links to casino websites, gambling platforms, and other affiliate partners. We are not responsible for their privacy practices or content. We strongly encourage you to review the privacy policies of any third-party websites before providing personal information or engaging in activities on those sites.
These third parties operate independently and are not under our control.
Your Rights
As an Australian user, you have rights under the Privacy Act 1988 (Cth), including:
- The right to access your personal information
- The right to request correction of inaccurate information
- The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
- The right to opt-out of direct marketing communications
If you are accessing this site from the European Union or United Kingdom, GDPR rights apply, including rights to access, rectification, erasure, and data portability. If you are in the United States, CCPA rights may apply.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Analytical and usage data is typically retained for up to 12 months. Affiliate tracking data is retained in accordance with payment and tax compliance requirements.
You may request deletion of your personal information at any time, subject to legal retention obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our privacy practices, please contact us:
Email: [email protected]
We will respond to your inquiry within 30 days in accordance with applicable privacy legislation.